Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Everyone in my community knows that they are the absolute best in the field.