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Jacob Offenberger, MD

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Jacob Offenberger, MD
(32 Reviews)
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10515 BALBOA BLVD STE 390 GRANADA HILLS, CA 91344
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
January 13, 2012
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Their office was nice and quiet. I was worried it would be overly loud but it was fine.
by family
December 26, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this asthma - allergy specialist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
November 26, 2011
Was this provider's office clean?
It could have used some cleaning
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Not really
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
November 08, 2011
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this provider prominently display their diplomas or business license?
Yes
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous
November 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider have helpful information available online?
Yes
Did this provider answer all of your questions?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 06, 2011
Was this provider's office clean?
It was satisfactory
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
October 19, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too loud?
No, it wasn't too loud
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
They were average
Was this allergy-asthma specialist friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 17, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this allergy-asthma specialist friendly?
Yes
by Anonymous
May 12, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
May 11, 2011
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10515 BALBOA BLVD STE 390, GRANADA HILLS, CA 91344