Directory > Providers > Doctor > Asthma - Allergy Specialists > CA > Granada Hills > Jacob Offenberger, MD > Reviews

Jacob Offenberger, MD

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Jacob Offenberger, MD
(32 Reviews)
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10515 BALBOA BLVD STE 390 GRANADA HILLS, CA 91344
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
No, it was fine
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.132.95
June 10, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.226.243
May 25, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.148.214
May 09, 2013
Did this asthma - allergy specialist use current and safe equipment?
Yes; the equipment is very advanced!
Was this asthma - allergy specialist's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Monique R. xxx.xxx.4.63
March 14, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Janene xxx.xxx.203.77
March 05, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.65.243
October 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.210.58
April 10, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 29, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Their prices were very fair. The level of care you get for the price is outstanding. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by bill gausnell
February 09, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 17, 2012
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10515 BALBOA BLVD STE 390, GRANADA HILLS, CA 91344