I was given a polite greeting when I walked in. It was nice to be acknowledged. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They always take that extra step to make me feel special. I always enjoy my appointments here. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.