PHILLIP LAVINE, DC

PHILLIP LAVINE, DC
1716 ERRINGER RD SIMI VALLEY, CA 93065
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Are you going to visit this provider again?
Yes
Was the provider's staff welcoming to you?
Yes
Was the noise level reasonable in this provider's office?
Peaceful
Did you feel like your pain was lessened after your chiropractic treatment?
No, I didn't notice an improvement
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Yes
by Anonymous xxx.xxx.49.225
July 15, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did the chiropractor offer on-site X-Rays?
No, and they gave me incorrect directions to the place I was supposed to get them
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.11.145
December 03, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this chiropractor's staff friendly?
Yes
by Anonymous xxx.xxx.250.75
September 10, 2013
Does this provider give unbiased advice?
Yes
Did you experience excessive stiffness after visiting this chiropractor?
No
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.250.75
July 30, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you going to visit this provider again?
If I need to, I'll return
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
No, I was very hopeful when I left
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.163.171
July 15, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you recommend this chiropractor to others?
I Already Have
by Anonymous xxx.xxx.194.11
June 05, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.1.105
May 03, 2012
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. If you want someone to make you feel at home, this is the place! They are so friendly and welcoming. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. All of my questions were answered during my appointment, and the doctor seemed very knowledgeable. They were happy to answer each and every question I had in-depth.
by bev hope
October 11, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. They never left me for an extended period of time and I never felt ignored.
by aka
June 27, 2011
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