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Susan Frank

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ColumbiaDoctors - Midtown

New York, NY

ColumbiaDoctors - Midtown

New York, NY

CUIMC/NewYork-Presbyterian Morgan Stanley Children's Hospital

New York, NY

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New York, NY
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Susan Frank
(6 Reviews)
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17 East 96th Street New York, NY 10128
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Was the waiting area spacious?
No, but I can always find a seat
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.72.121
November 12, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.67.80
February 24, 2013
by Anonymous xxx.xxx.71.163
September 27, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.71.163
September 27, 2012
Was this provider's office too cold?
No, it was fine
Would you recommend this clinical social worker to others?
I Already Have
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 06, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
June 30, 2011
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Map and Directions
17 East 96th Street, New York, NY 10128