I was given a polite greeting when I walked in. It was nice to be acknowledged. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism.