Lane S Harris, DDS

Lane S Harris, DDS
Elm Street Family Dental 1036 Elm St SW Albany, OR 97321
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.82.91
February 14, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
March 25, 2011
I didn't experience any pain during my teeth cleaning. They are always very careful and gentle. The office was very easy to locate. I didn't have any trouble finding it at all. I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
by Alias
March 22, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. They were absolutely amazing and make others in the same field look like beginners. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Steve
March 15, 2011
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