Brenda M Bertsch, DDS

Brenda M Bertsch, DDS
910 Loveland Madeira Rd Loveland, OH 45140
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous xxx.xxx.170.20
November 06, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.170.20
September 26, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.170.20
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.241.103
April 20, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 03, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you recommend this dentist to others?
I Already Have
by Anonymous
September 06, 2011
Did this provider have reasonable prices?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 02, 2011
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you going to visit this provider again?
Without a doubt!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 19, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
July 06, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider rush your appointment?
No
by Anonymous
June 02, 2011
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