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Joseph F Mullen, DDS

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Joseph F Mullen, DDS
Joseph Mullen DDS and EJ Stringer DMD
(22 Reviews)
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196 Thomas Johnson Dr # 200 Frederick, MD 21701
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I was a patient of Dr Mullen for years. Now he as retired and I am staying with the new office staff. Susan and Dr Stringer just finished putting on a new crown. Susan's temporary crown was so good, thought I could keep that forever. Dr Stringer is very patient with me and was very patient with me about pain. I would recommend Peralfection to any of my friends. And Carol is my hygienist and Hay's been for years. She is great!
by Connie xxx.xxx.210.0
June 01, 2017
They only care about making money and not about their patients. My son was not seen for 9 weeks for his ortho and when I complained, the owner Stew said that he "wished he had gotten rid of us as patients months ago." When I said I didn't feel valued as a patient, his response was, "I'm running a business here, you need to go elsewhere."

I couldn't believe he was saying that to me. I then met with him in person and he continued to reiterate that he was running a business and that was what mattered, not his patients.

So if you are looking for a dentist or are currently with them, I would change immediately before you have a similar experience. I would recommend Dr. Byrd in Frederick or Hagerstown, he cares about his patients. Especially if you live in the Villages of Urbana and became part of his practice since he bought it out. Change now.
by Ted Gardiner xxx.xxx.66.146
February 02, 2017
Dr. Stringer has the worse professional, demeanor that I have ever seen. Dr. Mullen was on vacation at the time, so I had no choice at the time. I was in excruciating pain. No medicine would work, I thought my brain was going to burst. My tooth was infected and needed pulled badly. She refused me treatment and said that she couldn't do anything for me. She gave me a couple of names further away for me to be able to get to plus after all my research, they didn't pull teeth.I had to be in excruciating pain even longer until I found the great dentists that I have today that did pull the tooth.I very happy for Dr. Mullen's retirement away from her. I'm sure they have lost plenty of patients.Good luck going there, just don't have any dire emergencies.
by Kimberly A. Esper xxx.xxx.248.181
June 25, 2015
Dr Ghane treated me. She is delightful: so pleasant as well as quick and gentle. Its hard to believe that I actually enjoy going to the dentist, and its due to the friendly staff and great practitioners!
by Mary Abell xxx.xxx.59.205
April 14, 2015
Would you recommend this dentist to others?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Were you glad that you had the appointment with your provider?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.84.73
March 19, 2014
I have been going to this dentist for many years and I always have a good experience. The office is very pleasant, especially with the new look of paint, pictures, and lights! Dr. Mullen has an excellent bedside manner. The hygienists are super friendly and do a wonderful job cleaning my teeth. I always walk out with teeth that feel wonderfully clean! Highly recommended!
by Megan xxx.xxx.247.102
April 23, 2013
Was the dental equipment clean?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.147.24
January 22, 2013
Would you recommend this dentist to others?
Yes
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.147.24
January 16, 2013
Was the toothpaste used during your cleaning enjoyable?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.28.115
October 05, 2012
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was the dental equipment clean?
Absolutely! It looked brand new
Were you able to relax during your appointment?
Yes
by Lura xxx.xxx.85.162
September 24, 2012
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Map and Directions
196 Thomas Johnson Dr # 200, Frederick, MD 21701