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Roy J Strac, DDS

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Roy J Strac, DDS
(6 Reviews)
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649 Walpole St Norwood, MA 02062
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
This was the WORST dentist I have ever seen. First, it's in his house, in the back and it wasn't particularly clean. The receptionist kept rudely asking me if my dental insurance had covered FMX from two years ago. I had no idea what a FMX was, I don't work at a dentist's office. The dentist was very rough with my mouth and teeth and gums. My teeth had almost no plaque on them but he kept scraping and cutting my gums. I am not afraid of the dentist either and not afraid of pain, but if someone is waving sharp metal objects in my mouth then it would be nice if you didn't make me bleed. I walked in right after someone else, and he was SHOWING ME HER X-RAYS. When he said I seemed uncomfortable that he was showing them to me I said I thought they were protected by HIPAA and I didn't think I was supposed to see them he said "well, I wasn't going to show you her name" and he acted all offended. He touched his computer mouse pad with gloved hands BEFORE HE PUT THEM INTO MY MOUTH. When he polished my teeth he did it so hard that it felt like they were going to burn off. I have been to wonderful dentists that have not hurt my gums and made them bleed so I know the difference between and good dentist and a bad one. DO NOT GO TO THIS DENTIST.
by Anonymous xxx.xxx.251.163
May 15, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.230.135
January 05, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.236.181
November 21, 2012
Did you feel safe in this provider's care?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you leave the office feeling satisfied with your visit?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 14, 2011
A small practice, with staff of one--very helpful and nice to the core. The dentist is also great. Up on the latest, and can perform most routine procedures --with great competency. Cannot do complicated/specialized things, but will give referral if needed. Has great integrity--will never recommend procedures/products unless they are necessary. In short, I am impressed. The only reason the information was not presented completely to me was I am covered by insurance; so actually this one gets 5 stars. For the one procedure that I was not 100% covered, all costs were discussed beforehand and all options were provided for payment.
by V
August 19, 2011
Did your gums bleed excessively after your appointment?
Yes, but it stopped within a few hours
Was the dental equipment clean?
Yes
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
March 08, 2011
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Map and Directions
649 Walpole St, Norwood, MA 02062