A Lee Friedman, DDS

A Lee Friedman, DDS
21 Storey Ave Newburyport, MA 01950
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
by Anonymous xxx.xxx.91.58
February 26, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was the dental equipment clean?
Yes
by Anonymous xxx.xxx.77.209
January 15, 2013
They answered most of my questions but I could have used more information. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The Dr. was talking away with his assistant about food and kids, do I really want to listen to this? I am the patient, how about talking to me. The woman out front who no longer works at that office was the reason I used to go. No people skills from the Dentist, I am glad I now go to an Office that they all are on the same league!
by Grumpy Patient xxx.xxx.55.117
August 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.135.121
April 18, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
December 13, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 21, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this dentist's staff friendly?
Yes
by Anonymous
August 15, 2011
My Boyfriend was recommended to this dentist/office to have a tooth pulled when his oral surgeon had no immediate available appointments. He spoke with them on Monday and was given an appointment for the coming wednesday at 4:15. They called him earlier in the day on Wednesday to get information from him (i.e. address, insurance info phone number etc..) he was at a job site with bad reception and unfortunatly kept getting disconnected - which he explained to the receptionist he was in a poor area. We arrived at the office just at 4pm that afternoon and checked in - The woman whom had called him earlier in the day declared he had no appointment!! She said "Remember I called you and you had a bad connection and kept getting disconnect?? You never called back!" We argued that while that was true we booked the appointent on MONDAY!! Regardless they refused to see him! And instead we were booked for the following morning at 8:30. She asked us to fill out the forms then to save time the following morning. First she asked aloud personal information in the small waiting are --- A breach of HIIPA - with other patients sitting there!! Then gave us more forms to fill out While we sat in the small waiting area - the rude woman continued to make comments about him not having an appointment and about the phone calls she made to him earlier in the day and that he must have a good imagination - etc... RUDE!!

So Thursday Morning and we are heading to the office for or 8:30 appintment. we hit an accident on the highway and are getting held up - we call the office and explain we hit traffice but would be there - just a few minutes late - The SAME woman said not a problem. come on down. We arrived at the appointment 7 minutes late. There was NO ONE in the office... not one patient. The Rude Receptionst greeted us with her same snotty attitude - asked us to have a seat and went out back - only to reappear and tell us that the Dentist has very strict rules about punctuality and that "there are plenty of other dentist around go find another one" (Exact words!) 7 Minutes late!! With a Phone call! Are you kidding me?!!??! Thankfully we found a MUCH MORE accomidating, Professional dentist with a MUCH MORE pleasant staff. BEWARE OF THIS OFFICE!!!
by jessenk98
July 01, 2010
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