I was given a polite greeting when I walked in. It was nice to be acknowledged. Not only was I able to watch TV during my dental procedure, they had a ton of magazines for me to look through as well. I barely even noticed that my dental procedure was going on because I was fully entertained the entire time. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.