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Terry R Wood, DDS

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Terry R Wood, DDS
(4 Reviews)
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1116 N Chinowth St Visalia, CA 93277
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
My experience with DDS Terry Woods is not the point of this review. However, DDS Woods clerical staff are not professionals by any standards in my opinion. My daughter recently visited DDS Woods and diagnosed with an issue where surgery was recommended. Prior to the surgical procedure was scheduled, a total cost for the procedure was demanded up front and we were told that insurance would reimburse them and in turn we would be reimbursed. We sought a second opinion at the insurance request and asked DDS Woods office to forward all medical records to the second opinion DDS. The office staff refused to release medical records unless a payment, in full for a consultation fee was paid for a personal inquiry made in their off two weeks prior, advising that they would forward any payments the insurance company reimbursed them to me. The payment was not late, there have never been any failures to pay the provider and no other charges were pending. After the fee was paid were then informed it would take 15 days to forward the information, 10 days after her scheduled appointment. I sure DDS Woods is a wonderful, experienced and qualified DDS, but his staff definitely are not focused on the patients best interest.
by Parents xxx.xxx.66.53
May 06, 2014
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this dentist friendly?
Extremely Friendly
by Suzy montgomery xxx.xxx.209.176
July 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.190.161
July 27, 2012
Did you feel safe in this provider's care?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous
October 13, 2011
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1116 N Chinowth St, Visalia, CA 93277