Mark Heinz, DDS

Mark Heinz, DDS
3000 Alamo Dr # 104 Vacaville, CA 95687
Add a Review

Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.64.113
March 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.36.194
February 15, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were absolutely amazing and make others in the same field look like beginners. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Rachel Curts
January 03, 2012
Was the toothpaste used during your cleaning enjoyable?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
November 03, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous
October 22, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 15, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 28, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
March 21, 2011
Add a Review