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Kenneth V Lee, DDS

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Kenneth V Lee, DDS
(12 Reviews)
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13352 Lincoln Way Auburn, CA 95603
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the temperature in the office acceptable to you?
Ok
Did this provider spend time asking questions and listening to you?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes
by Anonymous xxx.xxx.96.204
August 05, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was the dental equipment clean?
Absolutely! It looked brand new
Does this provider offer any coupons, discounts or promotions?
Yes
Was the waiting area spacious?
Yes, extremely spacious
by morgan xxx.xxx.219.243
January 28, 2014
What a joke for a dentist! Totally unprofessional, rude, and degrading to both patients and staff! Had a lot of work done and now they refuse to tell me how much my insurance company paid. I have been waiting for a bill and even went in and asked. They finally billed me five months later and the bill says that it has to be paid in 10 days or legal action will be taken. Seriously, you send out a notice like that on the first bill? I called to resolve this and the receptionist (or his wife) refused to tell me how much the total bill was and how much the my insurance covered. I think they are running a scam and trying to get more money out of people. It sure is interesting that my new dentist has no problem answering these questions and giving me estimates and printouts of what is due. I would rather not have dental work done than ever go to Dr. Kenneth Lee! He practice is very unprofessional and a joke!!
by Furious xxx.xxx.50.230
March 13, 2013
I have never had a fear of dentists until now! I had dental work done. I had pain from the drilling and he wouldn't stop working to numb me back up. I now get anxious just thinking about the dentist. I also do not like how he put a towel over my face. It makes me wonder what he is doing that he doesn't want me to see. It also appears to me that Dr Lee is all about the money and how much he can get out of you and your insurance company. I had several teeth that needed work and instead of trying something cheaper he went for the most expensive option available. He is also very harsh and rude to his assistant. I would not recommend this dentist to anyone!
by xxxxxxx xxx.xxx.193.176
November 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by ml xxx.xxx.33.202
May 07, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Mike
December 29, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 31, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 26, 2011
Was this provider's office clean?
It was satisfactory
Was this provider's office too cold?
No, it was fine
Did this dentist explain your dental procedure to you?
Yes
by Anonymous
July 24, 2011
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Were you able to relax during your appointment?
No, I was on edge
by Anonymous
July 11, 2011
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Map and Directions
13352 Lincoln Way, Auburn, CA 95603