Gangyi Dong

Gangyi Dong
1505 McDaniel Drive West Chester, PA 19380
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you experience unnecessary pain during your visit?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this acupuncturist leave you unattended for an extended period of time?
No, I was always attended to
Did the needles leave cuts or scars on your skin?
No, they didn't leave any cuts or scars
by Anonymous
December 12, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. The staff here was extremely friendly. I felt right at home. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Anonymous
December 04, 2011
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always put the customer first?
Yes, they always put customers first
Does this acupuncturist adhere to the "customer is always right" policy?
Absolutely, the customer is always right here
by Anonymous
November 06, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this acupuncturist use excessive foul language?
Not at all; they are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this acupuncturist ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 19, 2011
Did this provider have reasonable prices?
Yes
Would you recommend this acupuncturist to others?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this acupuncturist adhere to the "customer is always right" policy?
Yes, they listen to all complaints and make every effort to correct the situation
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 11, 2011
Does this acupuncturist remember you and your circumstances at every appointment?
Definitely; they always remember me and make me feel important
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was your acupuncturist knowledgeable about other elements of Chinese herbal medicine?
Extremely, they incorporated them into my treatment.
by Anonymous
April 21, 2011
Were the waiting room chairs comfortable at this acupuncturist's office?
They were average
Did this acupuncturist leave you unattended for an extended period of time?
No, I was always attended to
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this acupuncturist's staff seem to respect him/her?
Yes. It was obvious that they all respected one another.
by Anonymous
April 20, 2011
Were the restrooms well-stocked at this acupuncture clinic?
Yes, they were well-stocked
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this acupuncturist willing to pursue advice from other providers when necessary?
Yes
Does this acupuncturist remember you by name?
Every single time, even if it's been months since my last appointment!
by Anonymous
March 22, 2011
Did this acupuncturist listen to your input and concerns?
Definitely not; I was constantly interrupted or cut off!
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider use current and safe equipment?
Yes
by Anonymous
March 11, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Right off the bat I noticed that the clinic smells fantastic inside. They must clean or sanitize all the time or have some great fragrance. They told me exactly what I could expect from my treatment, and everything they said was completely accurate. I appreciated that they didn't promise me anything they couldn't fulfill.
by Anonymous
March 03, 2011
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