Gangyi Dong

Gangyi Dong
1505 McDaniel Drive West Chester, PA 19380
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.

About nine or ten years ago I had chronic neuralgia in the upper back for several months. I had 5 visits/acupuncture treatments and it was gone. I've not need to go back until now.
by John W xxx.xxx.54.194
April 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.193.9
April 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.201.143
April 17, 2012
Their staff is friendly, welcoming. They are warm and professional, and make the whole experience that much better. . All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I had back trouble and after 5 visits, it was gone. That was eight years ago!. I have not had back trouble since. I saw Dr. Dong for some depression after a particularly rough year and he helped trememdously.
by Catze xxx.xxx.16.96
April 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.232.95
April 09, 2012
Did you experience relief from your symptoms after treatment?
Yes, I experienced relief right away
Did this acupuncturist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 07, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this acupuncturist remember you and your circumstances at every appointment?
Yes
by Anonymous
January 14, 2012
Was your treatment room spacious?
Yes! It was very spacious, dimly lit, and well ventilated
Did this acupuncturist promise you results that you didn't see?
No, they didn't promise me any results
Does this acupuncturist offer any coupons, discounts or promotions?
Not that I have seen
Did this acupuncturist seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 12, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this acupuncturist have reasonable prices?
Absolutely!
by Anonymous
January 08, 2012
Was this acupuncturist late to your appointment?
I didn't have to wait at all
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this acupuncturist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 08, 2012
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