Every time I come here the acupuncturist always remembers me by name and greets me as soon as I walk in the door, even if it's been a while since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand.