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Donald Carbonneau, O.D.

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Donald Carbonneau, O.D.
(29 Reviews)
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313 Water Street Augusta, ME 04330
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does the provider's staff treat you well?
Yes
Did the waiting room furniture appear to be clean?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Were you satisfied with your appointment with your provider?
Yes
by Anonymous xxx.xxx.1.218
October 23, 2018
been going to him for years. always gives it his best. never rushed, every concerned always addressed. very thorough, always professional and friendly personality. added bonus is his prices are extremely reasonable for those of us without insurance.
by ehphil xxx.xxx.170.90
May 23, 2017
Is this provider easy to reach in an emergency?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.33.71
September 11, 2014
You always get personal attention here. This doctor really knows his stuff and the office manager is terrific. Sunny and spacious lobby and a great selection of glasses! Dr. Carbonneau is the BEST!
by Dawn M. xxx.xxx.221.81
April 05, 2014
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the waiting room chairs comfortable at this eye care office?
Yes
by Lisa xxx.xxx.118.237
October 11, 2013
Dr. Carbonneau is so attentive and thorough. I like that he gives you the personal attention that is so lacking in most doctors practices today. He has a knack for what he does and he always makes sure i'm happy and my eyes are well cared for.
by Mary Mortimer xxx.xxx.217.32
October 11, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.227.133
April 04, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.253.185
April 04, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.89.80
February 26, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Absolutely!
Was the waiting area spacious?
Yes, extremely spacious
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Kristen xxx.xxx.57.70
January 18, 2013
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Map and Directions
313 Water Street, Augusta, ME 04330