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Kennan A. Doan, O.D.

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Kennan A. Doan, O.D.
(3 Reviews)
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Little Rock, AR 72205
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Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
2.5 star average for Recommended
The wait was absolutely ridiculous. It messed up my entire day. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. To be honest, I wouldn't send my worst enemy here. I wouldn't recommend them to anyone.
by Anonymous
January 25, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 02, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
March 09, 2011
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Little Rock, AR 72205