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BackRub Store Aveda

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BackRub Store Aveda
BackRub Store Aveda
(5 Reviews)
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5100 North Ninth Ave Pensacola, FL 32514
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
1 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
My husband purchased a gift certificate for Valentines Day and I had an appointment for 10 a.m. and got there 10 minutes early. I waited oustide for the store to open, at 10:07 they finally opened their doors( I know this because all other stores were open promptly at 10:00). As soon at their doors opened I went in and they gave me a form to fill out. The girl that would be doing my massage came in and said they usually give a complementary foot bath but since it's already 10:10 it would be best just to start the massage. I was a little annoyed but agreed. Well, we go in the massage room and she tells me that I only have 20 minutes to do my 30 minute massage because I got there late. I explained to her that I came in as soon as the doors opened and had been waiting in the area right outside the store. She then told me she had been there since 9:40 waiting for me (which really doesnt matter if I can't get in). Both girls tried arguing with me about the time they opened and basically called me a liar.So, I left without a massage because I'm not paying full price for half of a massage...and I won't be back! Would not suggest this place to anyone!
by jenn xxx.xxx.130.206
February 24, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.156.179
December 18, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
Would you recommend this provider to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.23.53
December 15, 2011
Are you going to visit this provider again?
Sure
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to make an appointment with this provider?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.115.73
November 02, 2011
I used to get shampoo & conditionar from this salon & one day thought to have some services & i got very bad & shamefull experience.The hairdresser named Kyra, done my hightlighted my hairs very badly. What i asked for her she did exactly apposite & when i asked her do it again on phone she asked me to come their again & tell me. When i went their she refused to accept that she'd done wrong job & she will again charge me to redone it. She disrespect me so badly infront of her other guests & staff , I felt so bad & shamed so i walked from their. She neither said sorry nor showed any regret of her behavier. Not even talked politely.I would never recommend anyone to go to her for hair service.
by guest
April 05, 2011
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Map and Directions
5100 North Ninth Ave, Pensacola, FL 32514