I have been told your site may have ownership interests in the San Jacinto Ca. Location. My comments apply to that location. I have an unresolved billing issue which has been ignored by the management tough , I'm told the manager has some "ownership interest." I've been a customer for several years and am unable to attend since late September, due to their inattention.
They never made any effort to follow up with me after my multiple calls and visits to settle a problem. Management completely ignored me. When you say you're going to follow up, you should. The manager is almost always unavailable. None of my questions were answered, promises unkept and nothing accomplished, Every time I've called or visited and left a message for the manager to call me, I've never heard back.
It's extremely annoying and just plain stupid business. There are multiple Gyms in town though I prefer this one.