Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this massage therapist knock before entering the massage room?
No, they just came in without asking if I was ready
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long