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Frances D Kelly Massage Therapy Associates

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Frances D Kelly Massage Therapy Associates
Frances D Kelly Massage Therapy Associates
(6 Reviews)
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1 South End Bridge Circle Agawam, MA 01001
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Had a Great Relaxing experience and Staff was very warm and welcoming
by Dawn xxx.xxx.57.55
March 03, 2023
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this massage therapist knock before entering the massage room?
Absolutely. They went above and beyond to make me feel respected
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was the massage therapist able to customize their massages for clients with injuries?
Definitely, and they made sure to ask if I had an injury before my massage
by Anonymous xxx.xxx.162.83
January 15, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.254.138
March 27, 2012
Did the massage therapist listen to your complaints and feedback during your massage?
Yes, they listened to my complaints and feedback
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to relax during your massage?
Yes, I was able to relax
Did you notice an improvement in your overall relaxation after your massage?
Yes, I felt very relaxed when I left
by Anonymous
January 18, 2012
They are always prepared for my appointment and remember everything about me. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Anonymous
December 21, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
March 29, 2011
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Map and Directions
1 South End Bridge Circle, Agawam, MA 01001