The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.