Kelvin Ma, MD

Kelvin Ma, MD
201 15th Ave Sw Ste D Puyallup, WA 98371
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Lousy Dr.
Not listening to issues addressed.
Retiring in April 2016. Hope they can find another Neurologist for the Olympic Peninsula.
Dr Conway is overworked and alot more through. My wife has Dr. Conway.
Dr. MA seen him 4 times. Prescription of Depokate xr 500 mg.. for migraines. Was on for two months. Told me to go cold turkey. Worse mistake DO NOT GO COLD TURKEY.. VERY PAINFUL.
Wanted to be seen for vertigo not migraines..
He does not listen.
by Tee xxx.xxx.90.136
November 25, 2015
Were the waiting room chairs comfortable at this doctor's office?
Not really
Was this doctor's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did the staff keep the temperature in the waiting room pleasant?
Not really
Does this provider offer flexible appointment times?
No
by harley47 xxx.xxx.145.118
May 19, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was the waiting area spacious?
No, but I can always find a seat
Were the waiting room chairs comfortable at this provider's office?
Yes
by Jill xxx.xxx.198.24
March 20, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.227.253
December 13, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. I was in a severe accident. He told me my left side facial numbness was facial migraines. After one year I still have the constant numbness. I had an MRI and he cancelled my second appt. without seeing me.
by Go to someone else xxx.xxx.177.33
May 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Jennifer xxx.xxx.88.180
April 28, 2012
by Anonymous
March 06, 2012
Was this provider's office clean?
Yes everything was neat and sterile
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 29, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider have reasonable prices?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
November 06, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this neurologist friendly?
Yes
by Anonymous
June 26, 2011
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