They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.