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Leonard Thompson, DO

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Pediatricians

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Leonard Thompson, DO
(10 Reviews)
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75 Pringle Way Ste 904 Reno, NV 89502
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Latissha Montgomery xxx.xxx.139.89
May 07, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
February 21, 2012
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
February 06, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were you able to relax during your appointment?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
by Anonymous
January 05, 2012
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
December 19, 2011
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. This pediatrician is so kind and has the most wonderful bedside manner. They are really in tune with children and my child is definitely a fan. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by k
December 12, 2011
All the parents in my community respect them, and recommended that I bring my child there. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Nancy Burke
December 05, 2011
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment.
by Brady
October 26, 2011
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 20, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
by Anonymous
July 05, 2011
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Map and Directions
75 Pringle Way Ste 904, Reno, NV 89502