They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. In my opinion, Dr. Conrad saved my life. She and her staff helped me get a handle on my multiple allergies and Chemical Sensitivities and their treatment and support help me to reach the age of 70 in great shape!