Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider answer all of your questions?
Some were answered