Their office was clean enough, nothing special though. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I felt very safe in their care. I definitely trust them. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.