Robert Houser, DO

Robert Houser, DO
Cosmetic & Plastic Surgery of Columbus, Inc 41 Commerce Park Drive Westerville, OH 43082
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider's office too cold?
No, it was fine
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider pressure you to get unnecessary enhancements?
No
Does this provider always put the customer first?
Yes, they always put customers first
Did you meet with the cosmetic surgeon during your consultation, or a representative?
The surgeon, I was much more comfortable going into surgery knowing what the surgeon was like
by Tam xxx.xxx.35.79
December 15, 2012
The staff put me at ease and made me feel very comfortable. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. They thoroughly explained both the procedure and the recovery process to me. The procedure came out wonderful and the recovery was like a dream. The results are perfect. Dr. Houser is kind, caring and never makes me feel like he's rushing to get to the next patient or that my questions are unnecessary. All of my questions were answered and I felt totally prepared for everything. He totally put me at ease the day of the surgery. I could not have asked for a better experience.
by jenjim2021 xxx.xxx.109.48
December 07, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the waiting room chairs comfortable at this cosmetic surgeon's office?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.108.117
October 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.60.220
July 15, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 03, 2012
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