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Shawn Gentry, MD

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Shawn Gentry, MD
Family Health Group
(14 Reviews)
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1600 Nashville Highway, Suite 104 Columbia, TN 38401
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Love Dr Gentry- but after the initial visit- you don't hear anything from the office about any blood work needed so I feel it is up to me to ask?
I just called to find out about getting my 94 year old mother's 3 prescriptions refilled and the person who answered the phone, Sherry, seems to HATE her job as she was very unfriendly! I wasn't even through with my question and she hung up. I have been waiting over 2 hours and it is very difficult to get ANY answers- everyone is too busy!!! My conversation lasted less than 3 minutes!
by Evelyn Russell xxx.xxx.224.162
April 14, 2016
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous xxx.xxx.96.82
October 28, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.119.100
September 24, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to relax during your appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.39.243
April 10, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.47.109
October 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Sanders xxx.xxx.96.82
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.119.100
August 09, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Joey G
January 04, 2012
Does this family doctor use current and safe equipment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 04, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 27, 2011
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Map and Directions
1600 Nashville Highway, Suite 104, Columbia, TN 38401