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Patricia Mercado, DO, MD

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Patricia Mercado, DO, MD
Dermatology The Kirklin Clinic
(8 Reviews)
> Get Phone Number & Directions
2000 6th Ave S Birmingham, AL 35233
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
I felt rushed in my appointment on 01/27/2016. She didn't listen to me. I had tried to tell her that previously had electrolysis set through the Affordable Care Act for transgender persons to get through Medicare. But she was set on declining what I had set through the VA hospital with a Dr. Lauren Kole, and a Dr. Hill. She denied my request due to her rigidness. She referred to me as my male name, and used the pronoun "him" in referring to me with Dr. Carlton Phillips, and another male colleague. A regulation within the VA hospital that provides for transgender patients to be called by their preferred name for security reasons.
by Junea Childers xxx.xxx.98.45
January 28, 2016
A nice bedside manner but seemed preoccupied and rushed. I did not have many questions so I did not ask many questions. She was helpful and even called me back later the next day when I wanted to change my prescription. This is a good physician but you have to be ready with questions concerning your condition. Dr Mercado is a pleasant physician and makes you feel at ease. I do not like the fact that I am paying her the same thing that I would pay another physician but all physicians affiliated with Kirklin always have a resident and are more interested in teaching their resident. Just an observation!
by Diane Natale xxx.xxx.182.75
November 10, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.20.192
March 22, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did they follow up with you after your appointment?
Yes.
Was this provider's office easy to locate?
I got lost, but eventually found it
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
February 29, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
January 09, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider listen to your input and concerns?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
October 12, 2011
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
August 23, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
April 04, 2011
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Map and Directions
2000 6th Ave S, Birmingham, AL 35233