Their staff is very friendly and professional. My husband and I have had full body cancer screenings with Holly for several years with no complaint. She is very thorough and and I am confident in her screening. My husband has had several mole biopsies and removals. I have fair skin and have had basal cell carcinoma removed by Dr Echt. I would recommend Dr Echt's office to others. The only reason the system gave 4 stars is because I skipped some questions such as odors (there are no off odors in the office).