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Mark Mcclanahan, MD

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Endocrinologists

Diabetes & Thyroid Assoc

Fredericksburg, VA

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Mark Mcclanahan, MD
Diabetes & Thyroid Assocs
(7 Reviews)
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10711 Spotsylvania Ave Fredericksburg, VA 22408
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
by Anonymous xxx.xxx.128.52
May 20, 2013
This doctor severed the doctor patient relationship because of a dispute over a $20 co-pay that his office neglected to notify me of. They actually refused to treat me, causing a lag in my diabetes medication because I was not aware I owed the practice $20...yes twenty dollars!!! The moment I was made aware of the $20 debt I arranged payment immediately. Worst customer service I have ever experienced. I cannot begin to describe how mismanaged his business affairs appear to be. It is a wonder they are able to keep the doors open.
by Patient xxx.xxx.48.60
January 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.50.165
July 06, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 17, 2011
They had a few different appointment times available but it is quite difficult to get in to see Dr. McClanahan. I was given a polite greeting when I walked in. It was nice to be acknowledged. The restrooms were very well-stocked at this provider's office. It was so nice to arrive and see many fully qualified staff members. The nurse who takes the phone messages on the nurse's line always returns phone calls, but is a bit curt. Generally speaking, however, this place had a great staff though.
by mensa
June 29, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
June 27, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the waiting area spacious?
Yes, extremely spacious
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
June 03, 2011
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Map and Directions
10711 Spotsylvania Ave, Fredericksburg, VA 22408