Robert Clayton, MD

Robert Clayton, MD
The Prof Ctr St Josephs Hosp 120 Sister Pierre Dr Towson, MD 21204
Add a Review

Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr. Clayton is an excellent doctor. When I first met him I had been on antibiotics for about 5 months for chronic sinus problems. He sat with us, talked to us, and ordered a CAT scan. When the results were in and we went back to see him, he told my husband and me that I had no air in any of my sinuses and that I would require surgery to clean them out. He usually doesn't do surgeries on Fridays because I would have to return the next day to remove the packing. He wanted to do surgery as soon as possible but because of my husband's work made scheduling difficult. He did my surgery on a Friday because and I quote" I don't have the heart to make you wait any longer than you already have to get relief " After surgery, I had very little pain. That Saturday we met him in his office to remove the packing. He explained how I would feel during the removal of the packing. He always sits eye to eye to go over issues, and symptoms before he examines me. Dr. Clayton is kind, caring, and gentle. By far he is the best doctor I've seen.
by Kat xxx.xxx.60.58
August 18, 2023
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider give the impression that they cared about your concerns?
Somewhat
by Anonymous xxx.xxx.23.74
July 28, 2015
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.186.241
October 01, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.234.211
June 17, 2013
My son had a condition in his sinuses that puzzled many doctors since birth,by the time he was about 9 years old I took him to Dr. Clayton, he took a cat scan and within weeks had surgery,he is doing wonderfully,but I sure wish I had taken him to dr Clayton in the first place! My son is 22 now,we could have saved thousands of dollars,not missed months and months of school,And it would have saved him a lot of confidence! Oh,and did I mention he had been seen by a pretty prominent ENT before we saw Dr Clayton,and he was puzzled as well! I have sent many people to dr Clayton's office,I am his patient as well,extremely satisfied!!!
by Dori Griffey xxx.xxx.187.57
April 11, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
Yes, extremely spacious
Was this provider late to your appointments?
No, they were on time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Pam xxx.xxx.148.211
March 08, 2013
They were ready to see me when I showed up for my appointment. Dr. Clayton was friendly and welcoming and greeted all patients in the waiting room. The staff was very kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say. Their staff is very friendly, welcoming, and professional, which made the whole experience that much better. I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. Dr. Clayton took the time to actually listen to me and I felt like he did not jump to conclusions or ignore/belittle what I had to say which I've had other doctors do. I would recommend him in a heartbeat!
by Mae xxx.xxx.44.166
March 08, 2013
Every other review- not an over statement. I've seen ENT's in many areas in the east coast, and Doctor Clayton has the most positive personality and is happy to sit through and answer my meticulous questions time and time again. He and the staff go out of their ways to be accommodating, coming in early for patients who need to see him quickly and scheduling for college kids based on their limited returns home, even when last minute. There is never a long wait to see him despite how thorough he is; he even works with payment plans if necessary, and gives out free netti pots. He is the only doctor I have that I would go out of my way to recommend.
by adam xxx.xxx.134.151
March 07, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.1.97
November 14, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.82.142
November 01, 2012
Add a Review