Richard Garfinkel, MD

Richard Garfinkel, MD
Retina Group Of Washington 5454 Wisconsin Ave Ste 1540 Chevy Chase, MD 20815
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
Yes
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.56.57
July 29, 2014
Do not see Dr. Richard Garfinkel. In my experience, he had the worst beside manners by far of any doctor I had ever seen. He was blunt, insensitive, disrespectful, arrogant, dense, condescending. He lacked any sense of empathy and compassion. Even his assistant, upon hearing Dr. Garfinkel's blunt diagnosis and answers to my immediate (in-shock!) questions, pulled me into a private room and apologized for Dr. Garfinkel's remarks and asked me to try and forget what Dr. Garfinkel had just said.

Put it this way- Dr. Garfinkel's very negative view gave me nightmares for a few years after that. After seeing Dr. Garfinkel, I consulted with other specialists, and every one of them disagreed with Dr. Garfinkel's diagnosis. Where Dr. Garfinkel made me feel like I was going to be blind in a matter of months, other doctors, including those at the esteemed Wilmar Eye Institute at Johns Hopkins University Hospital, all disagreed and urged me to continue with life as normal.

Dr. Garfinkel made me feel like I had the worse disease in the world, that my life was over, and there was no hope for me. I was scared stiff after visiting with him. He is one person I wish I had never met.

Here's the end of the story: I still see, long after Dr. Garfinkel said I wouldn't.

There are many retinal doctors out there- go see them before you ever go to Dr. Garfinkel. Unless, of course, you desire to be depressed for a long time.
by tj xxx.xxx.247.238
October 21, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did they follow up with you after your appointment?
Yes.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.52.171
October 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.237.6
April 20, 2012
They have a very good professional reputation. I know that I'm under the care of an expert. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
November 17, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 03, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
June 05, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
June 01, 2011
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