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Larry Hotchkiss, DO, MD

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Larry Hotchkiss, DO, MD
(3 Reviews)
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9135 Piscataway Rd Ste 10 Clinton, MD 20735
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Value
4 star average for Value
My entire family has been coming to this practice for a couple years and today I am turned away for being 4 minutes late to an appointment. Two months ago they apparently instituted a zero late policy - unbeknownst to be. When I asked for proof they told me, they could not produce a signed acknowledgement; they said they leave it on the reminder message, which I never received. I even called the office this morning to confirm the appointment and they never said anything about this absurd policy. I acknowledged I was late and indicated that the fire trucks and ambulances in the parking lot delayed my parking and I had to park farther away from the building than I ordinarily would have. Did it take 4 minutes? Probably not, but where is the application of what is 'reasonable'? Then I asked to speak with the doctor and he flat out refused to see me. I asked if 4 minutes was worth 4 patients and again was told they have a zero wait policy, so I assume it was worth my family's business. And I assume Dr. Hotchkiss' Mercedes is already paid for. Absolutely pitiful.
by qofe83779 xxx.xxx.149.229
July 15, 2015
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.97.34
February 26, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 24, 2011
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Map and Directions
9135 Piscataway Rd Ste 10, Clinton, MD 20735