Kelly Cassano, DO

Kelly Cassano, DO
West Park Medical Group 1886 Broadway New York, NY 10023
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Ellie xxx.xxx.246.125
March 14, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider give unbiased advice?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.246.125
December 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Elizabeth Mccurry xxx.xxx.115.184
September 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.159.118
July 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.38.43
March 19, 2012
Would you recommend this integrative doctor to others?
I Already Have
Did this provider answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
February 21, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
February 13, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider have reasonable prices?
Yes
by Anonymous
January 18, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you feel safe in this provider's care?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 10, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
No
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 01, 2011
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