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Frank Sinatra, MD

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Frank Sinatra, MD
Sinatra & Peng
(13 Reviews)
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169 Mine Brook Rd Bernardsville, NJ 07924
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Dr. Peng is fine. Have not seen any of the other Dr.s yet. Feels rushed. Front office staff is not very friendly at all. No smiles, all business. Very disappointing for a Pediatrician's office.
by JR xxx.xxx.178.102
September 29, 2017
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes, they went above and beyond
by bs xxx.xxx.247.14
January 28, 2014
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's staff friendly?
No, they were rude
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by RD xxx.xxx.126.131
December 04, 2013
Dr. Farinella was excellent and thorough - no rushed feeling at all. However, their staff was not friendly at all, and I definitely didn't feel welcome there. The nurse or med asst or whatever she was never introduced herself or told me her title before starting to take kids measurements & ask about med history. Only 1 chair in exam room - really ridiculous when you have 2 kids and nowhere to sit. When I had to call on a weekend night with question about serious symptoms, got a call back right away by a doctor, and they followed up with me the next day to make sure everything was ok. However, when they had to cancel a previously scheduled appointment, the scheduling person was so uncaring as to be borderline rude, and couldn't reschedule me for a month! Not even a half-hearted apology given either. The 2 doctors I worked with were great, but staff falls way short of basic intelligence and personality norms. I felt like my needs were mostly met, but the staff certainly didn't make any extra effort.
by KJL xxx.xxx.186.215
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.51.148
July 20, 2012
On two seperate occasions the doctors FAILED to run the appropriate tests on my child. The first instance was when my 2 year old son went in with what seemed to be an acute case of brinchitis. Dr. Vissi claimed that it appeared to be a simple cold. It turned into a full case of pnemonia. After realization that a mistake had Ben made Dr. Sinatra became the lead on the case and the problem was remidied.
The second case happened on 6/5/12 when my 6 year old daughter went in with a deep boil infection. Dr. Sinatra drained it manually and again FAILED to do any further testing such as a culture. After returning a week later with another infection, I demanded a culture be taken. Turns out it was a case of MSRA which is potentially
LIFE THREATENING. BOTTOM LINE IS DO NOT USE THIS PRACTICE FOR ANYTHING OTHER THAN A PHYSICAL. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by Lawrence R. xxx.xxx.5.187
June 12, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
February 09, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
January 18, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Would you recommend this pediatrician to others?
I Already Have
by Anonymous
January 04, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 19, 2011
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Map and Directions
169 Mine Brook Rd, Bernardsville, NJ 07924