There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The office was very easy to locate. I didn't have any trouble finding it at all. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.