Regina Gentile-Johnston, OD

Regina Gentile-Johnston, OD
Eyecare Center of Orange 501 Boston Post Road Orange, CT 06477
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Dr. Johnston retired at the beginning of 2015.
by Chris xxx.xxx.63.227
July 04, 2015
I have been going to Dr. Gentile since back in High School, now my whole family is going to her. I think she is a great eye doctor and takes the time to help me out. I plan on keep going back and when my friends ask for a good eye doctor, shes the one I mention!!
by Guy xxx.xxx.125.65
February 25, 2015
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Extremely Friendly
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
by Anonymous xxx.xxx.51.3
November 19, 2014
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Yes
Was this provider friendly?
Yes
Did this provider's staff seem to respect him/her?
Mostly yes
by Anonymous xxx.xxx.90.74
August 14, 2014
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Not Really
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this eye care office?
Not really
Does this provider remember you by name?
Always
by Anonymous xxx.xxx.138.214
July 21, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Extremely Friendly
Does this provider listen to your concerns and respond respectfully?
Yes
by MaryAlice Dacounto xxx.xxx.194.236
June 12, 2014
Dr. Johnoston is a very sweet, caring and attentive Doctor, who answered all of my questions and even helped me out with a small issue I was having. I have had glasses for 15 years and contacts for 10. The problem is with her support staff. I was in three months ago and I still have yet to receive my contacts. I have placed NUMEROUS phone calls, even showed up during their business hours and somehow the door is locked and lights are off? Every time I call I get a huge attitude, and then no real answer is given. I work 80 hours a week and I am often very busy, getting to the eye doctor shouldn't be a three month struggle. If i didn't already pay I would have gone somewhere else.
by Courtney xxx.xxx.46.98
January 22, 2014
Did this provider use excessive foul language?
No
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Were you able to relax during your appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.124.146
December 16, 2013
Did you experience unnecessary pain during your visit?
No
Was it easy to make an appointment with this provider?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.218.148
October 11, 2013
dr johnston is very good but kristen is not good for the business she is very rude and always snapping that gum!! i love Ann she is very caring and makes you feel welcome!
by tdino xxx.xxx.47.180
September 11, 2013
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