Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I will definitely refer my friends and family here. They were great and I think more people should know about them. I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.