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Ralph Cahaly, MD

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Ralph Cahaly, MD
AAP Asthma & Allergy Physicians of Boston
(21 Reviews)
> Get Phone Number & Directions
115 Water Street Milford, MA 01757
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I've never been this angry at a service provider. My 8 y.o. son has severe seasonal allergies and we are seeking an effective treatment. These allergies impact his life in difficult ways, swelling of the face and eyes, sneezing, constant running nose, now moving into throat and chest. We were referred to AAP Asthma and Allergy in Milford and set up an appointment for today that required two days prior of no medication and a lidocaine treatment in advance for my son's arm, where they would test for allergies. Appointment was set for 9:30, construction and GPS issues caused my wife and son to arrive in vicinity and call from parking lot at 9:40. Receptionist informed them they were 30 minutes late and the testing could not be performed today. OK, they were late, but not 30 minutes. Receptionist offered to reschedule for next Wednesday. No understanding, no leeway offered on the appointment time. Not a good approach for a service industry provider. Admittedly my wife and son should have been on time, but this is a sick young boy - must you be so draconian in enforcing appointment times? I called and asked for their side of the story, and they said we were 20 minutes late for the appointment and there was not enough time to do the tests because they were working a half day today, closing at 12. Nice for them, tough for my son. I'll encourage others to find a different provider when faced with Asthma and Allergy issues. Seems I have to at least provide one star above, they don't deserve it.
by Mr. Smith xxx.xxx.243.5
May 26, 2016
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.220.6
April 03, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.241.73
December 03, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.154.102
September 24, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by JBC xxx.xxx.85.93
August 19, 2013
Does this provider give unbiased advice?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.184.161
June 27, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this asthma - allergy specialist to others?
I Already Have
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this allergy-asthma specialist friendly?
Extremely Friendly
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.7.166
May 01, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Tara Phillips xxx.xxx.18.106
March 12, 2013
Was the waiting area spacious?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
by Anonymous xxx.xxx.17.45
January 14, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.11.69
July 23, 2012
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Map and Directions
115 Water Street, Milford, MA 01757