They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.