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Shawke Soueidan, MD

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Shawke Soueidan, MD
Williamsburg Neurology & Sleep Disorders Center
(23 Reviews)
> Get Phone Number & Directions
120 Kings Way, Suite 2700 Williamsburg, VA 23185
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.222.135
April 07, 2014
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.127.246
April 04, 2014
It was clear that the office is used to various insurance billing.They made sure they took down all the information correctly and talked to me about what it was going to cost. I'm really impressed. The office staff was the downfall of the practice. The ones at the desk, and that answer the phone, are unhelpful, and often rude. They come off as lazy, and put things off for the last minute. The office staff was unwilling to be flexible about an appointment convenient to me to get in to see the provider. I have a hard time getting any of the staff's attention and when I do they don't try to be helpful. I waited for 4 days for a prescription to be called in, ultimately to be told that I could no longer have them sent out by the office. When I attempted to make an appointment, I was told it would be at least a 4 month wait. Dr. Soueidan was fabulous though, and is a great doctor. Just wish he had a more talented and pleasant office staff. I wasn't worried about their care or equipment at this neurologists office. It was safe and well taken care of and I could tell their standard of care is very high.
by Not happy xxx.xxx.107.120
March 04, 2014
Did this provider have reasonable prices?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this neurologist friendly?
Yes
by Anonymous xxx.xxx.212.71
January 28, 2014
Was this provider late to your appointments?
No, they were on time
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider treat every client equally?
Yes, they don't show favoritism
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.139.215
December 15, 2013
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.120.53
September 12, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.207.72
September 03, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.83.61
June 19, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.128.161
January 08, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.122.20
December 13, 2012
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Map and Directions
120 Kings Way, Suite 2700, Williamsburg, VA 23185