Nancy Balin, MD, FACS

Nancy Balin, MD, FACS
Balin Eye Center 269 Locust Street Florence, MA 01062
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
I had an appointment approx. March 2023 after waiting for several months to see the doctor. The day of my appointment it snowed a little and they cancelled the appointment. After that they kept saying they haven't rescheduled me yet. After waiting and calling several times with no appointment I quit. And I'm GLAD I did. Her reviews are very bad. I am finally having my eye done this month by a highly rated eye doctor. Below 1 star for Balin Eye.

by Sue xxx.xxx.240.27
January 03, 2024
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel safe in this provider's care?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.104.127
May 07, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.199.35
January 29, 2013
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider friendly?
Polite Enough
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
February 29, 2012
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider seem irritated to be working with you?
No, they were polite
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 01, 2012
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Does this provider have helpful information available online?
Yes, but very little
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
May 02, 2011
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