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Katherine Atkinson, MD

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AMHERST, MA

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Amherst, MA
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Katherine Atkinson, MD
Amherst 28
(8 Reviews)
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29 Cottage Street Amherst, MA 01002
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Consumer Feedback

(8 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
1 star average for Value
doctor and staff rude, long waits, no patience, make you feel inferior
by anonomus xxx.xxx.251.200
August 28, 2017
Posted on my facebook after receiving excellent care:

All to often people publicly rant when things go wrong (I'm guilty of it too) but don't publicly send gratitude when things go right. That being said...

Thank you Kate Atkinson, thank you *my mom in-law, thank you *my mom and thank you Baystate Children's Hospital!

This weekend really stunk for Aurora. She's doing much better now. Especially because of all the great support we received!

If you live in this area and you and your family aren't already patients of Atkinson Family Practice... Get on that! Kate made us feel loved, supported and educated throughout this whole cruddy health issue.

I'm serious. Even if you don't have any issue with your current doctor switch, because you will love Dr. Kate!

After I gave Rora a hug Kate said to give from her, Rora told us mid tears to send an air kiss back to her. Think Rora feels a bit close to Dr Kate?

Thanks so much for everything Kate!

*One reason of many!
by Alycia Olanyk xxx.xxx.121.60
December 19, 2013
The staff here was rude and unwelcoming. They don't like too hear your side. If they do for some reason it does not matter, because they act like there always right. Totally not a family environment at all. They don't really take that extra step to make me feel special. I'm just another client to them. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. If you suggest meds, that makes you an addict in their eyes. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day.
by Tanner xxx.xxx.222.187
August 18, 2013
Are you going to visit this provider again?
Not if my life depended on it
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.194.235
November 21, 2012
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.87.10
November 12, 2012
The office staff knew all the medical details of my business - no confidentiality at all. They were rude, never followed up on insurance details like calling my insurance company and getting authorizations. Dr. Atkinson was a bully, condescending, arrogant and disbelieved that I was actually in terrible pain. She countermanded her partner's (Dr. Baecher) medical directives (medications and diagnosis) etc... If I wrote down everything that happened to me at the practice I would never be believed. But ultimately I was proved right about my pain by a surgery and a pathology report and never got an, "I'm sorry" from her, but rather was told by Dr. Baecher that she would never change her mind about me and I should probably leave the practice... in other words - leave the practice now. I would have to be on my death bed, seriously, to see this doctor again.
by whateverworks xxx.xxx.194.235
April 26, 2012
They ignored my questions and my appointment seemed rushed. Their staff was friendly enough, but they didn't go out of their way to help me. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Dr. Atkinson was rude, and didnt listen to anything i said. Ive read reviews saying that she bullies patients, and I couldn't agree more. The office was easy enough to find. But I will never need to find it again because you couldn't pay me enough to go back there.
by Whitney xxx.xxx.29.248
April 16, 2012
Did this provider prominently display their diplomas or business license?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous
February 28, 2012
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Map and Directions
29 Cottage Street, Amherst, MA 01002